Effective date: 6 November 2026. This policy applies to pehlapage.com and enquiries sent directly to Pehla Page. Payment transactions are handled by a third-party secure checkout provider, subject to its applicable privacy and payment terms.
Who is responsible?
Pehla Page is an independent children’s learning brand. For purchase, product and support enquiries, write to hello@pehlapage.com or call 7499448155.
Information we collect
- Parent/adult contact details when you request a free preview: email, optional name and optional marketing consent.
- Order details needed for customer support and delivery, such as purchase email, product, transaction reference, amount and status, when supplied by the checkout provider or customer.
- Basic technical information required for website security and operation, such as request logs held by our hosting provider.
- Optional analytics/advertising events only after you opt in via our cookie choices, and only after a measurement ID is configured.
Why we use this information
To supply previews, provide purchased products, answer enquiries, resolve payment and access issues, prevent abuse, maintain purchase records and comply with applicable laws. We send marketing messages only when you separately opt in, and you can withdraw that consent by emailing us.
Children's privacy
The website and checkout are intended for parents and adults. We do not intentionally collect names, photos, contact information or other personal data from children through the lead form. Please do not submit a child's information.
Payments and third parties
Checkout is processed by a secure payment provider after you click our purchase button. We do not collect full card numbers, payment credentials or OTPs on this site. The payment provider may handle information under its own privacy policy. Our hosting provider processes necessary technical data to operate the site.
Cookies and advertising measurement
Essential website functions do not require optional advertising cookies. Meta Pixel and Google Analytics are disabled unless their identifiers have been configured and the visitor accepts optional cookies. You can revisit to change your preference.
Storage, security and retention
Free-preview requests are stored in a server-side file outside the publicly accessible web directory when the PHP collection endpoint is enabled. Access should be restricted to authorized administrators. We keep customer information only as long as necessary for purchase fulfillment, support, accounting, legal obligations, and any valid marketing consent. Exact deletion schedules should be reviewed against applicable law and operational needs.
Your choices
To request access, correction, withdrawal of marketing consent or deletion where legally permissible, email hello@pehlapage.com. We may need to retain records required for tax, payment reconciliation or legal claims.
Policy updates
We may update this policy if our processes or applicable laws change. The updated date and text will appear here.