We help with order confirmations, PDF access, download problems, payments, refund requests and general enquiries. Please contact us using the adult purchaser's name and order email; do not share a child's personal information.
For purchase or delivery issues
Email the purchaser's email address, approximate purchase date, payment reference (if available), and a short description of the problem. Please never send card details, passwords or OTPs.
Consumer complaints
We aim to acknowledge a consumer grievance within 48 hours and work toward resolution within one month, as applicable under consumer-protection rules. You may also use lawful consumer-redress mechanisms available in India.
